KaseyLem (“we,” “us,” or “our”) values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal information when you interact with our websites, services, products, applications, and customer support channels (collectively, the “Services”). Please read this Policy carefully to understand our privacy practices.
This Policy is incorporated into our Terms of Service by reference and applies to all users of kaseylem.store and our affiliated platforms.
Who We Are
KaseyLem is a U.S.-based electrical appliance company operating under the domain kaseylem.store, with a registered address at 6399 Morning Star Dr, The Colony, TX 75056, United States. If you have any privacy-related questions, you can contact us at [email protected].
Information We Collect
We collect the following categories of personal information, depending on how you interact with us:
Information You Provide
- Contact details: name, email address, phone number, shipping/billing address.
- Order information: product selections, payment method (note: we do not store full credit/debit card details), delivery instructions, and return info.
- Account information: username, password, preferences, and loyalty rewards if applicable.
- Customer support data: when you contact us for assistance, including emails, phone calls (which may be recorded), and messages.
- Promotional entries: participation in surveys, giveaways, or product reviews.
Information from Other Sources
- Gift or referral details: if someone purchases an item for you or refers you to our store.
- Social media: when you engage with our brand via platforms like Facebook, Instagram, or Pinterest.
- Marketing partners: limited data may be shared when collaborating with third parties for promotions.
Automatically Collected Information
- Device and usage data: IP address, browser type, device model, operating system, session duration, pages viewed, referral sources.
- Cookies and tracking: we use cookies and similar technologies to personalize content and improve site performance.
- Session replays: we may record anonymous on-screen behaviors (mouse movements, scrolls) for website analytics.
Use of Your Information
We use your information to:
- Fulfill and deliver your orders.
- Provide customer support and service updates.
- Manage your account and preferences.
- Personalize your experience with targeted recommendations.
- Improve our Services through analytics and feedback.
- Communicate promotions, news, and offers (you may opt out anytime).
- Maintain the security and functionality of our website.
- Comply with legal obligations or respond to law enforcement.
- Conduct giveaways, contests, or surveys with your participation.
Legal Bases for Processing
We process your personal information based on:
- The need to fulfill our contract with you (e.g., orders).
- Legal compliance (e.g., tax, fraud prevention).
- Our legitimate interest in improving services and marketing responsibly.
- Your consent (e.g., to receive newsletters), which you may withdraw at any time.
Sharing Your Information
We may share your personal information with:
- Payment providers: to process transactions securely.
- Shipping partners: to deliver your orders.
- Customer support tools: to handle inquiries.
- Marketing partners: if you opt in to promotional communications.
- Analytics services: to understand website usage and improve performance.
- Legal authorities: if required by law or to prevent fraud.
We never sell your personal information.
Your Privacy Choices
You may:
- Update or delete your account at any time.
- Opt out of marketing emails by clicking “Unsubscribe.”
- Adjust cookie preferences via your browser settings.
- Request access to, correction of, or deletion of your personal data by emailing us at [email protected].
Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect data from minors.
Security
We implement appropriate physical and digital safeguards to protect your information. However, no internet transmission is 100% secure. We encourage you to protect your passwords and avoid sharing sensitive information in unencrypted forms.Data Retention
We retain your information for as long as needed to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧[email protected]
📍 6399 Morning Star Dr, The Colony, TX 75056, USA
📞 +1 (320) 753-3509