Frequently Asked Questions
1. What types of appliances do you offer?
We specialize in stylish and functional electrical appliances for everyday use—ranging from compact kitchen devices to innovative home gadgets designed to simplify your routine and elevate your space.
2. Are your appliances safe to use and certified?
Yes, all our products meet international safety standards and certifications. Each appliance is thoroughly tested to ensure safety, reliability, and energy efficiency.
3. Do your appliances support dual voltage or international use?
Most of our appliances are designed for standard U.S. voltage (110V). If a product supports dual voltage or includes a voltage switch, it will be clearly noted in the product description.
4. How do I clean and maintain my appliance?
Each product comes with a user manual including cleaning and maintenance guidelines. For most small appliances, regular wiping with a damp cloth and proper storage ensures long-term performance.
5. What should I do if my appliance isn’t working properly?
Please contact our customer service at [email protected] with your order number and a description of the issue. Our support team will assist you with troubleshooting or arrange a return/replacement if needed.
6. Do you offer warranties?
Yes. Most of our products come with a 1-year limited warranty covering manufacturing defects. Warranty details are included with your purchase or can be found on the product page.
7. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery within the U.S. takes approximately 3–7 business days, depending on your location.
8. Can I return or exchange an item?
Absolutely. We offer a 30-day return policy, no questions asked. Please ensure the item is in its original condition and packaging. For more details, see our Return Policy page.
9. Are your appliances eco-friendly?
We prioritize energy-efficient models and eco-conscious packaging. Many of our products are designed to reduce energy consumption and waste in everyday use.
10. Where are your products made?
Our appliances are designed in the U.S. and manufactured by trusted partners in Europe and Asia, ensuring high-quality production standards and modern aesthetics.